One of the lesser known but essential skills required when dealing with both compliance and HR issues is the management of change. It is important to remember that change in the workplace is difficult for most people; by understanding how [...]
Although it isn’t an express requirement of ISO 9001:2015, one of the easiest ways to introduce and manage your new quality management system is to create a document known as a Quality Manual, which summarises the ways in which you [...]
Business Continuity Plan and Disaster Recovery There has been a lot of mention recently of having an effective Business Continuity Plan and Disaster Recovery Process. In fact in the more recent ISO 9001:2015 certification audits we have been involved in [...]
It can be quite daunting selecting a consultant or external professional let alone letting them lose on or in your business. We have devised the following list (with help from some of our clients) of the things that we think you [...]
Creating a positive H&S Culture is very much the buzzword these days but what does it mean? All too often we can be aiming for a perceived goal without backing them up or supporting them with the appropriate processes or policies [...]
Business Objectives and Key Performance Indicators (KPIs) are a key component within any quality management system and business plan. These business tools can really make a big impact for small and micro businesses. The setting of business & quality objectives & [...]
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